Terms & Conditions hm88 — Guide
Complete for All Members

In these terms and conditions, the following words and phrases carry the meanings as stated:

• "Platform" — Refers to the hm88 website accessible at https://hm88.ml as well as our official mobile app for Android and iOS.
• "Member" or "User" — Refers to any individual who has registered and holds an active account on the hm88 platform.
• "Account" — Refers to the personal account registered by a member to access and use the platform's services.
• "Balance" — Refers to the total funds available in a member's account, including cash and bonuses (where applicable).
• "Bonus" — Refers to any credit, rebate, cashback, or promotional incentive credited to a member's account.
• "Wagering" — Refers to any wager placed by a member in any game available on the hm88 platform.
• "KYC" — Stands for Know Your Customer, the identity verification process carried out by hm88 to ensure member account security.

Use of the hm88 platform is restricted to individuals who meet the following requirements:

• Be at least 18 years old at the time of registration. hm88 strictly prohibits any underage individual from using this platform in any capacity.
• Acting as an individual on your own behalf and not on behalf of any third party.
• Not residing in any region or jurisdiction where online digital entertainment activities are prohibited.
• Has not previously had an account closed by hm88 due to a breach of terms and conditions.
• Have full legal capacity to enter into this binding agreement.

The hm88 account registration process is straightforward and free. However, there are several important points you should understand:

• Each individual is only permitted to register one (1) account only. Registering more than one account by the same individual — whether using a different name, phone number, email address, or IP address — is strictly prohibited.
• Members must provide accurate, complete, and up-to-date information during registration. False or misleading information may result in account closure without any refund.
• Your account password must be unique and kept secure. Members are fully responsible for all activities that occur in their account.
• Hm88 reserves the right to request identity verification (KYC) at any time, including before processing the first withdrawal. Documents that may be required include a national ID, bank statement, or recent utility bill.
• Accounts are for personal use only and may not be transferred, sold, or given to any other party.

Hm88 supports a variety of local Malaysia payment methods for members' convenience. All financial transactions are subject to the following terms:

Deposit:

• Deposits are processed instantly via DuitNow, FPX, Touch 'n Go eWallet, Visa, and Mastercard.
• The minimum deposit amount is stated during the deposit process in your account.
• Deposited funds may only be used for wagering purposes on the hm88 platform.
• Hm88 does not accept third-party deposits — deposits must come from a bank account or e-wallet registered solely in the member's name.

Withdrawal:

• Withdrawals are processed within 15 to 30 minutes upon successful KYC verification.
• Withdrawals will only be sent to the same payment method used for the deposit, or to a verified bank account registered under the member's name.
• Hm88 reserves the right to temporarily hold withdrawals for security review if unusual account activity is detected.
• Any withdrawals obtained through means that violate these terms may not be processed and the associated balance may be forfeited.

Hm88 offers a variety of exciting bonuses and promotions for both new and existing members. All bonuses are subject to the following terms:

• Each bonus has its own wagering requirement that must be met before any withdrawal can be made from bonus funds.
• The wagering requirements and validity period for each bonus are clearly stated on the relevant promotions page. Members are encouraged to read the promotion terms before claiming any bonus.
• The welcome bonus is only eligible to be claimed once by each new member. Any attempt to claim the same bonus more than once through multiple registrations is prohibited.
• Hm88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. However, bonuses already credited to an account before cancellation will remain valid under the original terms.
• Cashback and rebate bonuses are calculated based on total net wagering within the stated period. Calculations are performed automatically and credited according to the promotional schedule.
• Hm88 reserves the right to withhold or cancel bonuses if there is evidence of promotion abuse, including systematic low-risk arbitrage betting to meet wagering requirements.

All games available on the hm88 platform — including slots, bingo, fish shooting, and sports betting — are subject to their own specific rules. However, the following general rules apply to all game categories:

• All game outcomes are final and cannot be disputed unless there is clear evidence of a technical error verified by hm88.
• In the event of a technical failure or server disruption during gameplay, hm88 will use stored server records to determine the outcome of the wager. Decisions based on server records are final.
• The RTP (Return to Player) value for each game is stated in its respective game information. This value is calculated statistically over the long term and does not guarantee returns in any single session.
• All games use a Random Number Generator (RNG) that has been audited and certified by an independent body, ensuring the fairness and randomness of every game outcome.
• Members are not permitted to use any automation software, bots, or third-party tools to play. Use of such tools will result in immediate account suspension.

Members agree not to engage in the following activities while using the hm88 platform:

• Registering more than one account or using another person's account without authorisation.
• Using funds derived from illegal activities or financial misconduct (money laundering) to make deposits.
• Colluding with other members to manipulate betting outcomes or unfairly exploit the bonus system.
• Using bots, automation software, scripts, or any technical tools to gain an unfair advantage in games.
• Hacking, breaching, or attempting to gain unauthorized access to the hm88 platform systems.
• Providing false information, impersonating another person, or using unauthorized payment methods.
• Harassing or threatening hm88 support staff or other members through any communication channel.

Hm88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any section within these terms and conditions.
• Suspected fraudulent activity, money laundering, or system abuse.
• A member's inability to verify their identity when requested.
• Instructions from the relevant authorities or regulatory bodies.
• A voluntary request by the member to close their own account.

Members may also request voluntary account closure at any time by contacting our support team. Any valid cash balance (excluding bonuses that have not met wagering requirements) will be returned to the member upon completion of review.

To the extent permitted by applicable law, hm88 shall not be liable for:

• Any loss or damage arising from the use of or inability to use our platform.
• Service disruptions caused by factors beyond hm88's control, including internet outages, hardware failures, or natural disasters.
• Losses or damages arising from unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
• Any financial or personal decisions made by members based on information found on our platform.

Hm88 will always strive to ensure the platform operates smoothly and securely, but makes no guarantee that the service will be free from interruptions or errors at all times.

Hm88 takes the protection of members' personal data very seriously. The collection and use of your personal data is subject to Privacy Policy our full policy, which forms part of these terms.

• Your personal data is collected solely for the purpose of service delivery, identity verification, and regulatory compliance.
• Hm88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• Members' personal information will not be sold or shared with third parties without the member's explicit consent, except where required by law.
• Members have the right to request access to, correction of, or deletion of their personal data by contacting our support team.

Hm88 is committed to promoting a responsible gaming culture among all our members. Our platform provides the following tools to help you play within healthy limits:

• Deposit Limit — Set your daily, weekly, or monthly deposit limit directly from your account.
• Loss Limit — Set the maximum loss you are willing to absorb within a given period.
• Temporary Pause — Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion — Voluntarily close your account for an extended period if you feel it is necessary.

If you feel that gambling is beginning to have a negative impact on your life, please contact our support team or visit the Responsible Gaming us for more information and support resources.

Hm88 reserves the right to modify, add, or amend any part of these terms and conditions at any time. Amendments take effect immediately upon being published on this platform.

• Members will be notified of major amendments via in-platform notifications or their registered email.
• Continued use of the platform after any amendments take effect constitutes acceptance of the revised terms.
• If you disagree with any amendment, you have the right to close your account by contacting our support team.
• These terms and conditions are governed by applicable law. Any disputes will be resolved through channels designated by hm88.

If you have any questions or concerns regarding these terms and conditions, you may contact the hm88 support team via live chat on the platform or by email at support@hm88.ml.